MidwayUSA Receives National Quality Award

by
posted on December 21, 2010
2010122110653-nqa_f.jpg

MidwayUSA, the online retailer for shooting and hunting supplies, has been awarded the 2009 Baldrige National Quality Award, the nation's highest Presidential honor for innovation and performance excellence. The award was presented by U.S. Vice President Joe Biden and U.S. Secretary of Commerce Gary Locke during a ceremony in Washington, D.C., on Dec. 16, 2010.

"It was an honor for 34 MidwayUSA employees to travel from Columbia, Mo., to Washington D.C. to receive this award from Vice President Biden," said Larry Potterfield, Founder and CEO of MidwayUSA. "Basic Training in the Air Force back in 1971 was my formal introduction to the importance of establishing standards and processes and MidwayUSA has always focused on improving the way we serve our Customers. The Baldrige National Quality Award helps acknowledge we're on the right track for serving our Customers."

MidwayUSA was one of five organizations of 70 applicants to receive the 2009 award, which is given by the President of the United States to businesses-manufacturing and service, small and large-and to education, health care and nonprofit organizations that apply and are judged to be outstanding in seven areas: leadership; strategic planning; customer focus; measurement, analysis, and knowledge management; workforce focus; process management; and results. The mission of the Baldrige Program is to improve the competitiveness and performance of U.S. organizations. MidwayUSA was the only organization in the small business category to receive the award.

"The road to greatness in America has been, and always will be, traveled by those who embrace change and work hard every day to be the best; the organizations we honor today with the Baldrige National Quality Award exemplify that spirit," President Obama said of 2009's recipients.

Named after former U.S. Secretary of Commerce Malcolm Baldrige, Congress established the award program in 1987 to recognize U.S. organizations for their achievements in quality and performance and to raise awareness about the importance of quality and performance excellence as a competitive edge. The U.S. Commerce Department's National Institute of Standards and Technology (NIST) manages the Baldrige National Quality Program in close cooperation with the private sector.

"Adopting the Baldrige Criteria has allowed us to develop and improve our processes for serving our Customers," said Matt Fleming, President of MidwayUSA. "Baldrige, in combination with other Modern Management Practices, has created a lifestyle at MidwayUSA where we continually improve our business for the benefit of our Customers. Our Vision is 'To be the best-run business in America' and our adoption of the Criteria for Performance Excellence from the Baldrige National Quality Program has certainly driven us toward accomplishing our Vision."

Pictured above are U.S. Vice President Joe Biden; MidwayUSA Vice President Quality Management Systems Deanna Herwald; MidwayUSA President Matt Fleming; and U.S. Commerce Secretary Gary Locke.

Latest

Century Ctti Left Horman
Century Ctti Left Horman

Review: Century Arms Canik TTI Combat

Developed in collaboration with firearm trainer Taran Butler, the Canik TTI Combat handgun from Century Arms is packed with performance features.

HiViz Shooting Systems Introduces Sight Installation Program

Sight upgrades can be one of the easiest and most important upgrades to any handgun. However, not everyone has access to, or the ability to be, their own gunsmith. That’s why HiViz created this basic sight installation program.

I Have This Old Gun: Gallager Carbine

The Gallager carbine is one of the American Civil War's lesser-known cavalry arms, but it still used a unique design that allowed it to adapt to the metallic cartridge era that followed.

New For 2024: Heritage Mfg. Roscoe Revolver

Inspired by the classic snub-nose revolvers of yesteryear, the new Heritage Mfg. Roscoe is the company's first centerfire revolver.

2024 Pioneer Award: Brandon L. Maddox, Founder/CEO Silencer Central

Silencer Central Founder and CEO Brandon Maddox revolutionized the suppressor-buying industry, and his efforts have spurred greater suppressor ownership in the United States.

Review: Beretta APX A1 Full Size Tactical

The Beretta APX A1 Tactical is a second-generation iteration (available in both Full Size and Compact versions) of the company’s APX pistol line that launched in 2017.

Interests



Get the best of American Rifleman delivered to your inbox.