MidwayUSA Receives 2021 Malcolm Baldrige National Quality Award

MidwayUSA was recently selected as one of three recipients of the 2021 Malcolm Baldrige National Quality Award. The honor is presented annually by the President of the United States to manufacturing, service and small businesses, as well as health care, education and nonprofit organizations that apply and are judged to be outstanding in the seven Baldrige Criteria for Performance Excellence. Over the last 34 years, the National Institute of Standards and Technology has selected only 124 organizations to receive the award.

“At MidwayUSA, we relentlessly pursue continuous improvement and performance excellence to satisfy and engage our customers, employees, suppliers and partners, and shareholders,” said Matt Fleming, president & CEO of MidwayUSA. “We are honored and thrilled to accept this award from the National Institute of Standards and Technology. The Baldrige Criteria for Performance Excellence helps us achieve our vision to be the best-run business in America, and the most successful, most respected business in our industry, for the benefit of our customers.”

As a recipient of the 2009, and 2015 Malcolm Baldrige National Quality Award, MidwayUSA is one of only two organizations to earn the award for a third time since the award cycle began in 1988. Past award recipients are eligible to apply for the award each five full years after receipt.

“These award recipients demonstrate that a sustained commitment to quality management can lead to impressive results,” said James Olthoff, who is performing the nonexclusive duties of the undersecretary of commerce for standards and technology and NIST director. “I hope their accomplishments will encourage others to learn more about the Baldrige Program and how it can help them succeed in any industry.”

MidwayUSA said in a press release that it recognizes the application process as a leadership and development opportunity for employees and for the MidwayUSA organization as a whole. In alignment with its continued pursuit of performance excellence, MidwayUSA plans to apply for the award again in 2027 in accordance with the Baldrige National Quality Award eligibility cycle.