Fear & Loading: 5 Worst Reasons for Warranty Service

Bushnell unveiled a new “Yes That’s Covered” No Questions Asked Lifetime Warranty this year that covers riflescopes, binoculars and spotting scopes in the company’s Trophy, Trophy Xtreme, Legend, Elite and Elite Tactical lines. I have Bushnell optics that’ve somehow survived Alaska, Quebec, Newfoundland, airline torture, customs drop tests, buttery-fingered grandsons and so much abuse that I surmise they’ll never be returned for service.

If the improbable happens, however, I fully intend to test the company’s “no questions asked” policy by immediately offering the following explanations.   

1.       Still can’t find my hammer
2.       Dropped as Scotty beamed me up
3.       YouTube channel said spotting scopes make great muzzle brakes
4.       Trapped in a spontaneous Trump protest at church
5.       Failure as a pole dancer proximity indicator

The new warranty is fully transferable, which means one of the “oops” grandsons may be taking advantage of the warranty, not me. Accidental damage is covered, as well as defects in materials and workmanship. No receipt or warranty card is required and Bushnell will cover shipping and handling charges.

“It’s our absolute, everlasting pledge to honor our customers,” said Jordan Vermillion, Bushnell Global Director for Optics. “We’re proud of our products and we are willing to guarantee complete satisfaction. We promise to repair or replace our product and ship it back at absolutely no charge.” 

Unfortunately, I haven’t had the opportunity to test the warranty. I’ll let you know how it goes if I ever return one of my butter-covered, pole-watching, rioter-thumping, recoil-taming nail drivers so cleverly disguised as harmless optics.