Until this investigation is concluded, please do not load or fire the Caracal Model C Pistol.
Step 1: Contact the customer care center nearest you and provide the serial number of your pistol.
For Customers in the United States:
Contact us directly at 205-655-7050 or firstname.lastname@example.org
For Customers in Europe:
Contact us directly at +49 (0) 3681 854 257 or email@example.com
For Customers in other countries:
Contact us directly at firstname.lastname@example.org
If you have sold or transferred your Caracal Model C pistol, please us using the above information and provide the name and contact information for the person to whom you sold it so that we can notify them of this recall.
Step 2: After contacting the customer care center, Caracal will send you a prepaid shipping box with instructions so that you can return your pistol free of charge.
Step 3: Caracal will replace your pistol and return it to you free of charge as quickly as reasonably possible.